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All of our products’s pictures are taken in kind. |
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All of our products provide jewelry identification certificate, to ensure that every product is the most real, we do not make a fake. |
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All of our products shockproof packaging, packaging your product safety. |
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All of our products are shipped using standards above logistics, so you can enjoy faster than other businesses receive our products. |
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All of our products are handmade, stones are natural stone, silver is 925 sterling silver. |
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If you have any questions about our products and services, contact us, we will help you solve for the first time. |
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We present the best products and the best service to everyone. |
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GLSEEVO inspiration comes from nature, drawn from nature, in pursuit of the ultimate beauty, the production process of more than 20 Road, and all completed by hand, making a product, the shortest time consuming more than 10 hours, up to 2-3 day. GLSEEVO is a young entry lux designer natural jewelry brand, highlighting ladies’self-beauty, confidence, elegance, independence, brave and freedom are our pursuit. GLSEEVO integrate design souls coming from nature and life with a king of fashion factors-imaginary, modern minimalism, interest, passion, sexy etc., create a series of innovative and distinctive jewelry for you. GLSSSVO offer outstanding quality natural jewelry with great vitality, taking 925 silver, K-gold, natural semi-stone and natural pearl material as the main material craftsman in handmade. GLSEEVO ultimate pursuit of perfect is making you fell pride and content when you wear our jewelry. |
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Can not be put together with cosmetics: pearl if stained with cosmetics, the brightness will be weakened. |
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Can not wear pearl jewelry laundry, bathing: Pearl afraid of acidic substances, can not touch detergent. |
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Away from chemical gases and pollute the environment: For example: all jewelry avoid sulfur, bogey bogey insecticides, other sprays. |
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Can not wear pearl jewelry movement, dry rough: For example: sweat containing fatty acids, urea and other pearl erosion. |
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Can not be more pieces of jewelry together: for example: hard diamonds can easily scratch the surface of pearl; so use their own hidden, sub-grid storage. |
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Away from drugs: Some drugs can produce chemical reactions to pearl, pearl discoloration, deterioration. |
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Avoid washing: pearl, turkey stone, cat’s eye stone, coral, amber and so on with water absorption. If using detergent, water may Will lead to cracking. |
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Can not be exposed to high temperature: Pearl is not heat-resistant, such as long-term high temperature environment, easy to dehydration and cracking. |
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Can not violent vibration: Although a lot of inlaid jewelry base design is very reliable, but the violent shaking situation is inappropriate. Some work is knocking. |
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
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| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of . (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gofinejewelry.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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